Mediation • Conflict Resolution • Relationships • Team Building
• Alternative Dispute Resolution • Anger Management •

Communication & Conflict Mediation Personal • Family
Professional • Organizational

If you are experiencing interpersonal difficulties that are endangering:

• your relationship
• your team
• your partnership
• your family
• your business
• your organization

Mediation is the ideal solution for successful communication & conflict resolution.

Mediation has its roots in both law and counseling. It is a valuable form of Alternate Dispute Resolution that can save you from litigation ...and save your relationships, your team, your partnership and your business.

Engaging a neutral, professionally-trained mediator allows each person involved to feel safe in the dispute resolution process: no special-interest pleading, no taking sides, no politics.

Each party is able to engage fully with the mediator and the process, and have equal input into the outcome. Mediated outcomes become agreements between and among parties that create a new basis of interaction. Mediation is a non-binding negotiation.

Wrestling Rhinos:
Conquering Conflict in the Wilds of Work

Get Dr. Shaler's "instant business classic" for your staffroom... easy to pick up and skim a chapter and get USEFUL ideas in just minutes. It's jam-packed with helpful strategies & practical, simple techniques for handling conflict, anger, negotiation & communication.
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Conflict is inevitable.
Combat can leave you dead right,
but, dead nonetheless!
Skills & strategies create communication & collaboration.

- Rhoberta Shaler, PhD

Mediation • Conflict Resolution
Relationships • Team Building

Call Dr. Rhoberta Shaler now to discuss communication & conflict mediation options for personal relationships, team building and conflict resolution & management:

The Optimize Center
Rhoberta Shaler, PhD, Director,
365 West 2nd Avenue
Escondido, CA 92025

Ph: 760.747.8686
www.OptimizeCenter.com

Rhoberta Shaler, PhD

"Mediation is a powerful process for creating new pathways to successful interaction while putting old issues to rest. The resulting settlements save the parties substantial time, energy, expense and stress."
    
 - Rhoberta Shaler, PhD

QUOTES ON CONFLICT RESOLUTION

There are two ways of meeting difficulties: You alter the difficulties or you alter yourself meeting them.
– Phyllis Bottome

One of the most basic principles for making and keeping peace within and between nations…is that in political, military, moral, and spiritual confrontations, there should be an honest attempt at the reconciliation of differences before resorting to combat.
– Jimmy Carter

Discourage litigation. Persuade your neighbors to compromise whenever you can. Point out to them how the nominal winner is often a real loser -- in fees, expenses, and waste of time. - Abraham Lincoln

The real art of conversation is not only saying the right thing in the right place, but...to leave unsaid the wrong thing at the tempting moment.

- Dorothy Nevill